Privacy Policy
At Compass HR Solutions, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our site, utilize our services, or interact with us. This policy applies to all visitors, clients, and users of our online platform.
1. Information We Collect
We collect various types of information to provide and improve our Human Resources services, including Talent Acquisition, Employee Development, HR Strategy Consulting, Performance Management, Workforce Planning, and HR Technology Implementation.
- Personal Identification Information: This includes information you voluntarily provide to us when you fill out forms on our site, register for events, subscribe to newsletters, or inquire about our services. This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
- Professional Information: For clients and potential clients, this may include details about your organization's HR needs, workforce data (anonymized where possible), talent requirements, and other business-related information relevant to our HR services.
- Usage Data: We automatically collect information about how you access and use our online platform. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. These technologies are used to monitor and analyze the use of our service, collect demographic information, and personalize your experience. Details on how we use cookies are provided in a separate section.
2. How We Use Your Information
We use the collected data for various purposes, primarily to showcase our HR services, attract clients, and provide resources for HR professionals:
- To provide and maintain our services effectively.
- To process your inquiries and respond to your requests.
- To send you relevant information, marketing, or promotional materials that may be of interest to you, based on your preferences.
- To improve our online platform, services, and user experience.
- To monitor the usage of our site for analytical purposes.
- To detect, prevent, and address technical issues or security concerns.
- To fulfill our contractual obligations with clients.
3. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These services include website hosting, data analysis, email delivery, marketing assistance, and customer service.
- For Business Transfers: If Compass HR Solutions is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- For Legal Reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes complying with legal obligations, protecting and defending the rights or property of Compass HR Solutions, preventing or investigating possible wrongdoing in connection with the service, protecting the personal safety of users of the service or the public, and protecting against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Data
The security of your data is paramount to us. We implement a variety of security measures, including technical and organizational measures, to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Protection Rights under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Compass HR Solutions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: Compass HR Solutions, 334 Highett Street, Melbourne, Victoria, 3121, AU